It happened again the other day. An aspiring writer, Tim was his name, told me how he's interested in writing White Papers. And then he popped the same old question, "So … where do you find White Paper clients?"
Ask any novelist and they'll tell you they hate the question, "Where do
you get your ideas?" Ask any doctor and they'll tell you they hate
going to a party and getting asked for medical advice. As for me, I hate the question, "Where do you find clients?" And I know why. It's the wrong question. Believe me. I'd love to give you
the secret GPS coordinates for the Happy Hunting Grounds for White
Paper Clients, the lodge where dozens of clients stand around the
polished bar under the watchful eye of the stuffed moose head, wishing a
writer would show up so they could shower them with work. But it just doesn't work like that. The proper question is not "where" but "how." How do you find clients? Funny, no one has ever asked me that. So here are seven tips to help answer the proper question. Hope that helps, Tim!
Tip #1: Learn your craft.
Does any actor land the very first movie role they ever audition for? More often, they wait tables while they take acting classes and
build up their skills in small productions. Why would writers be any different? You've got to pay your dues, learn your craft, and practice writing every single day. Even if no one is paying you. It's profoundly unrealistic to expect to earn thousands of dollars for something you've only dreamed about and dabbled at. Who's going to pay you? Would you hire you? Need some prompts to get
started? Pick an object and describe it. Tell a story about something
that happened to you. Write down your dreams every morning. Then craft this raw material into a post for your blog. If you don't have a blog yet, start one. Even better, find a company doing a poor job of explaining themselves, and see if you can do any better.
Tip #2: Realize you're starting a business.
I first heard this from my buddy
and mentor Steve Slaunwhite, "Finding clients for a writer is the same
as finding customers for
any other business. So writers have to do the
same things any other business does to get the word out." Yep, writing for money is a business. Now, in the writing business
we're blessed with low overhead. All we basically need is a laptop, an
internet connection, and a phone. But don't be mistaken. Just because it looks easy, you're still
starting a business. You'll still face all the same challenges, risks, and pressures as any other small business.
Tip #3: Know your clients.
Pssssttt … don't tell anyone, but I'm about to spill the beans.
The person who most often
hires me to write White Papers is Caroline, a marketing executive in a
medium-sized B2B software company in Chicago. Her company sells to other
fast-moving sectors like automotive and e-commerce. Her main problem is standing out from a crowd of competitors. Caroline is 40 years old,
smart and ambitious, with a strong marketing background and a
competitive drive. But no one in-house and none of her agencies
understand how to create an effective White Paper. So she comes to me
for help. You should look up Caroline. She's great. But you may have trouble finding
her, because she's only a persona: a composite character that
represents a typical market segment. Caroline and hundreds of thousands of others like her are the prospects who need White Papers the most.
Tip #4: Pick 3 marketing tactics to focus on.
There are two basic approaches to marketing.
- You call them, aka outbound marketing aka the megaphone aka "push." If you tell enough people, some small number will be looking for someone like you.
- They call you, aka inbound marketing aka content marketing aka the magnet aka "pull." If you create great content, you will impress a lot of prospects, and some small number will be looking for someone like you.
All successful companies do some of each. You should too. So here's what you do. Look at
the lists below and pick three marketing tactics that you commit to do.
At least one has to come from each column.
| Outbound marketing |
Inbound marketing |
| Advertising (Google AdWords) |
Blog |
| Cold calls |
Buzz piece/White Paper |
| Conferences |
Guest blogs |
| Direct mail |
Industry forums, posts, and comments |
| Email |
Newsletters |
| Networking |
Seeking recommendations, referrals, and testimonials |
| Social Media → LinkedIn |
Social Media → LinkedIn |
| Trade Shows |
Website/SEO |
Match your choices to your own
interests and personality. If you love to yack on the phone, call up
potential prospects and yack. Just don't waste their time. If that notion makes you want to hide under the covers, choose something else. Hint: Facebook doesn't count as a
marketing tactic. It may feel like networking and reaching out to
prospects, but it's not. Not for White Papers anyway. LinkedIn, maybe.
Facebook, Twitter, and
Pinterest, not so much.
Tip #5: Play the numbers.
Don't despair if you send out 30 emails and don't get a nibble. You may have to send out hundreds of emails and phone calls and everything else before you land a client. If cold-calling is one of your
tactics, don't make one call in the morning, go to voicemail and leave a
message, and think you're done for the day. Oh no no. Keep calling. It's a numbers game. Get the numbers working in your favor. Same for every other tactic.
Tip #6: Do such a fantastic job your client tells everyone about you.
Once you land a client, treat them like gold. Put your heart and soul into the project. Do such a fantastic job that
your client either (a) wants to hire you full-time or (b) wants to put
you on retainer so you have no time left to work for any of their
competitors. Of course, the best result is
(c) your client tells everyone they know about you, and gives you a
recommendation on LinkedIn that you copy over to your website. And then (d) comes back to you often with further work.
Tip #7: Be so easy to work with your client tells everyone about you.
Similar to Tip #6. Don't be a prima donna. Be pleasant, agreeable, positive. Have a few laughs with your client. Take it from me, Caroline has a great sense of humor. And by the way, these tips work for any kind of writing project, not just White Papers. Do you have any questions about getting started as a White Paper writer? Let us know in the comments.
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